Ce document a été rédigé séparément pour les utilisateurs belges et néerlandais car les lois nationales et les autorités de contrôle diffèrent. Choisissez la version qui s'applique à votre entreprise.
Last updated: February 28, 2026
1. Company Information
| Name | Daniel Agafitei |
| Trade Name | DEMFACT |
| Legal Form | Zelfstandige (Independent / Indépendant) |
| Registered Office | Camille Vandeloockstraat 14, 1600 Sint-Pieters-Leeuw, Belgium |
| KBO/BCE Number | 1005.547.728 |
| VAT Number (BTW/TVA) | BE1005547728 |
| support@demfact.com | |
| Website | https://demfact.com |
2. Responsible for Content
Daniel Agafitei
3. Hosting Provider
| Provider | Hetzner Online GmbH |
| Address | Industriestr. 25, 91710 Gunzenhausen, Germany |
| Website | www.hetzner.com |
4. E-Invoicing Infrastructure
DEMFACT delivers and receives PEPPOL e-invoices through a certified PEPPOL access point provider established in the EU/EEA, in compliance with the OpenPEPPOL Transport Infrastructure Agreement and the Peppol NL Authority guidelines applicable to Dutch senders/recipients.
Users may request the identity of the underlying access point provider by contacting privacy@demfact.com. The list of active PEPPOL sub-processors used by DEMFACT is documented in our Data Processing Agreement.
5. Regulatory Information
- DEMFACT is registered with the Kruispuntbank van Ondernemingen / Banque-Carrefour des Entreprises (KBO/BCE).
- DEMFACT is subject to Belgian VAT legislation (its country of establishment); Dutch users invoicing their own clients remain fully liable under Dutch tax law (Wet OB 1968, AWR) and register directly with the Belastingdienst.
- The platform complies with the EU General Data Protection Regulation (GDPR), the Dutch Uitvoeringswet AVG (UAVG), and Belgian data protection laws where applicable to the Belgian-established operator.
- In the Netherlands, PEPPOL e-invoicing has been mandatory for B2G (business-to-government) invoicing since 2017. For B2B, PEPPOL adoption is voluntary but growing; DEMFACT enables full compliance where required.
6. Dispute Resolution
For any dispute related to our services, please contact us first at support@demfact.com — most issues can be resolved directly.
If a dispute cannot be resolved amicably, Dutch consumer users may bring the matter before the courts of their place of residence (under Regulation (EU) No 1215/2012, Brussels I recast) and invoke Dutch consumer protection law where more favourable. Complaints may also be submitted to the Dutch Consumers' Authority (Autoriteit Consument & Markt) via consuwijzer.nl or to Stichting Geschillencommissies (sgc.nl).
DEMFACT is not obliged and does not commit to participate in dispute resolution proceedings before any specific consumer arbitration board.
7. Intellectual Property
All content on this website (text, graphics, logos, software) is the property of DEMFACT and is protected by Belgian, Dutch, and international copyright laws (including the Auteurswet 1912). Unauthorized reproduction or distribution is prohibited.
8. Related Legal Documents
This legal notice fulfils the requirements of Belgian law and EU Directive 2000/31/EC on electronic commerce.